About CHC52021 Diploma of Community Services
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

Flexible Online Delivery
Traxion Training specialises in delivering qualifications through online Recognition of Prior Learning (RPL), designed for experienced professionals who are currently employed in their respective industries. As part of the RPL process, students begin by completing a self-reflection questionnaire. This initial step helps them identify their existing skills and knowledge, determining whether they are eligible for RPL or if additional training is needed to meet the qualification requirements. Successful RPL outcomes can significantly shorten training and learning duration, ensuring a more efficient path to achieving qualifications. This tailored and flexible online approach optimises time and focuses on areas that may require further development.
RPL & Credit Transfer
Recognition of prior learning is all about the skills and knowledge you’ve collected through work and life experiences and then transferring them to current training course requirements. Credit transfer also recognises previous formal learning (e.g. other VET qualifications). It uses the copy of the qualification, record of results (which includes details of the issuing RTO and the date issued), statement of attainment previously issued to the student for each unit of competency, or authenticated VET transcripts downloaded from the USI (Unique Student Identifier) platform. All courses can be completed using an assessment only pathway through RPL in Traxion if the candidate possesses sufficient skills and experience as determined by the assessor.
Enrolment Conditions
Enrolments are processed upon receipt of a completed enrolment form. All policy information regarding conditions of enrolment, refunds and our guarantee to complete all assessment requirements once the enrolment has commenced, is contained in our Terms and Conditions.
For further information please refer to the Student Handbook.
The specific course entry requirements are:
- Traxion Training will outline the RPL process clearly at course commencement and gather evidence from the student to demonstrate their capacity to manage the assessment requirements. If the student is not able to meet these requirements, then alternatives will be sought.
- Technology skills – basic level computer skills and access to a computer will be required.
- Approximately 6 months of experience in the Community Services, or/and disabilities and healthcare industry.
- Completed a total of least 200 hours of work in a specific range of skills related to the community services or/and healthcare services industry as detailed in the Assessment Requirements of the units of competency. The total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours.
Unit Code | Unit Title |
---|---|
CHCCCS004 | Assess co-existing needs |
CHCCCS007 | Develop and implement service programs |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCSM013 | Facilitate and review case management |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
BSBPEF401 | Manage personal health and wellbeing |
CHCCCS009 | Facilitate responsible behaviour |
CHCCCS038 | Facilitate the empowerment of people receiving support |
CHCCDE027 | Implement community development strategies |
CHCCOM004 | Present information to stakeholder groups |
CHCDIS017 | Facilitate community participation and social inclusion |
CHCDIV003 | Manage and promote diversity |
CHCMGT006 | Coordinate client directed services |
Duration and Process
Duration of the Recognised Prior Learning (RPL) process may be approximately 8 weeks to 6 months. It is largely dependent on the student’s ability to respond to the assessment kit provided. The RPL Kit normally consists of the following sections (please note this is subject to change, please contact us for detailed information)
- Self-Assessment Questionnaire
- List of Evidence Documents & Workplace Portfolio
- One on One Competency Questioning Interview with a qualified assessor
- Observation recording sheets
- Third Party (current workplace supervisor/representative) Verification
Vocational placement hours requirements
This Qualification requires students to have completed a minimum of 200 hours of vocational placement. Traxion Training expects students to have already completed these hours because Traxion only offers assessment only based assessment method and do not offer any training and delivery for this qualification. Traxion currently only offer RPL services to students who have worked at least these hours and is currently working in the industry. If a student doesn’t meet the vocational placement hours requirement in the specified units of competencies of the qualification, Traxion would not be able to issue a Statement of Attainment for the specified unit of competency or a qualification. There is 1 unit of competencies in this Qualification which requires vocational placement.
- CHCCSM013 requires students to have performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of work within a workplace. These hours cannot be completed concurrently with hours specified in any other unit of competency. More information can be found here.
- CHCDEV005 requires students to have performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of work within a workplace. These hours cannot be completed concurrently with hours specified in any other unit of competency. More information can be found here.
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Our Course Advisers will be in contact to offer further assistance.
Fee For Service (FFS) option
To apply for this course under FFS option, please use this application form https://www.traxiontraining.com.au/courses/chc52021ffs/