About CHCSS00084 | Lead and Support Colleagues
Learn the skills to lead and implement change in Community Services and healthcare industries. Learn how to lead, support and coach your colleagues when dealing with complex requests. Learn how to reflect and improve own professional practice.
Our courses are delivered 100% online and have been designed to be delivered to those aligned with a workplace to enable easy completion of the practical tasks associated with some components of assessment.
Duration of each course is determined using the Australian Qualifications Framework as a guide. Skill Set level courses have a 3 month expected duration. This duration may change dependant on the delivery methodology. Students may apply for an extension should they require additional time.
RPL & Credit Transfer
All courses can be completed using an assessment only pathway through RPL if the candidate possesses sufficient skills and experience as determined by the assessor.
This Skill Set is currently being funded by the Queensland State Government’s Higher Level Skills for eligible participants. Eligible students must pay a Co-Contribution Fee.
For full eligibility information, terms and conditions and a breakdown of the fees applicable please click here.
Enrolments are processed upon receipt of a completed application form. All policy information regarding conditions of enrolment, refunds and our guarantee to complete all training and assessment requirements once the enrolment has commenced, is contained in our Terms and Conditions.
For further information please refer to the Student Handbook.
Skill Set Requirements
This skill set has been endorsed by industry as suitable for individuals who:
- hold a qualification at Certificate III level or higher in related field; or
- have skills equivalent to the qualification requirement validated through a recognition of prior learning process.
You must have access to a computer with internet and camera capabilities, MS Office, PDF reader software or a Tablet device with internet and camera capabilities, MS Office, PDF reader software, a scanner and printer.
We recommend you have language, literacy and numeracy skills sufficient to allow you to interpret documents and prepare written reports.
All students will be required to attend a scheduled online zoom workshop to complete their role play based assessments. Students will be given different dates to attend and are expected to attend in order to complete the skill set.
|Unit Code||Unit Description|
|CHCMGT003||Lead the work team|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect and improve own professional practice|
Students are required to follow Traxion Training’s Community Services and Health Skillset Pathway. It is designed by industry professionals to help you further your skills.
The Skillset Pathway requires students to complete its pathway through the following order:
- CHCSS00073 Case Management Skill Set
- CHCSS00084 Lead and Support Colleagues
- CHCSS00074 Child Protection
Proposed assessment methods
Case study analysis, simulated workplace projects, written assessments and role play tasks. Skill set is trained and assessed holistically.