About CHCSS00073 | Case Management Skill Set

Learn how to use a case management framework to support families experiencing a range of complex challenges. Attain knowledge and understanding on how to support people with certain disabilities including mental illness. Learn how to support children and families who are experiencing domestic violence, drug abuse and severe financial stress.


Flexible Delivery

Our courses are delivered 100% online and have been designed to be delivered to those aligned with a workplace to enable easy completion of the practical tasks associated with some components of assessment.

Duration

Duration of each course is determined using the Australian Qualifications Framework as a guide. Skill Set level courses have a 3 month expected duration. This duration may change dependant on the delivery methodology. Students may apply for an extension should they require additional time.

RPL & Credit Transfer

All courses can be completed using an assessment only pathway through RPL if the candidate possesses sufficient skills and experience as determined by the assessor.

Course Costs

The CHCSS00073 Case Management Skill Set is currently being funded by the Queensland State Government’s Higher Level Skills for eligible participants. Eligible students must pay a Co-Contribution Fee.

For full eligibility information, terms and conditions and a breakdown of the fees applicable please click here.

Enrolment Conditions

Enrolments are processed upon receipt of a completed enrolment form. All policy information regarding conditions of enrolment, refunds and our guarantee to complete all training and assessment requirements once the enrolment has commenced, is contained in our Terms and Conditions.

For further information please refer to the Student Handbook.

Skill Set Requirements

This skill set has been endorsed by industry as suitable for individuals who:

  • hold a qualification at Certificate III level or higher in community services or health or related field; or
  • have skills equivalent to the qualification requirement validated through a recognition of prior learning process.

To enrol, you must be an Existing Worker in the Community Services and Health industry and already hold a Certificate III, or higher qualification.

Other Requirements

You must have access to a computer with internet and camera capabilities, MS Office, PDF reader software or a Tablet device with internet and camera capabilities, MS Office, PDF reader software, a scanner and printer.

We recommend you have language, literacy and numeracy skills sufficient to allow you to interpret documents and prepare written reports.

All students will be required to attend a scheduled online zoom workshop to complete their role play based assessments. Students will be given different dates to attend and are expected to attend in order to complete the skill set.

Unit Code Unit Description
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision

Pathway Requirement

Students are required to follow Traxion Training’s Skillset Pathway. It is designed by industry professionals to help you further your skills. This means students are expected to complete (be deemed competent) in CHCSS00091 Team Leader prior to enrolling into CHCSS00073 Case Management Skill Set.

The Skillset Pathway requires students to complete its pathway through the following order:

  1. CHCSS00090 Supporting Children and Families with Complex Needs
  2. CHCSS00091 Team Leader
  3. CHCSS00073 Case Management Skill Set
  4. CHCSS00072 Building Inclusive Practices in Early Childhood Education and Care Skill Set
  5. CHCSS00074 Child Protection

Proposed assessment methods

Case study analysis, simulated workplace projects, written assessments and role play tasks.

Early Childhood
Education

This Pathway is designed to help educators become better prepared for everyday challenges in the work place.

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This skill set reflects the skill requirements for providing services and support to families and children with complex needs in the community sector.

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This skill set reflects the skill requirements for leading and coordinating teams in health or community sector.

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This skill set reflects the skill requirements for case management work in the health or community sector.

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This skill set reflects the skill requirements for workers to build inclusive practices in an early childhood education and care sector organisation.

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This skill set reflects the skill requirements for the protection of children in a variety of roles in the community sector. Work may involve working directly or indirectly with children and providing support to children, families or communities.

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This qualification reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services.

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Education
Courses

This qualification reflects the role of workers in a range of education settings, including public and independent schools and community
education settings, who provide assistance and support to teachers and students under broad-based supervision

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This qualification reflects the role of workers in a range of education settings, including public and independent schools and community education settings, who provide assistance and support to teachers and students under broad-based supervision.

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This qualification reflects the role of educators who are responsible for the day-to-day running of a before and after school care and/or vacation care service, including planning, implementing and managing programs which address regulatory and duty of care requirements.

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Aged, Community
and Disability Care

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services.

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This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

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This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

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This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

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This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

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This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

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This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

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This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation’s goals and strategic directions.

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View this Pathway
This skill set reflects the skill requirements for case management work in the health or community sector.

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This skill set reflects the skill requirements for Lead and Support Colleagues work in the health or community sector.

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This skill set reflects the skill requirements for the protection of children in a variety of roles in the community sector. Work may involve working directly or indirectly with children and providing support to children, families or communities.

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