About CHCSS00073 | Case Management Skill Set
Learn how to use a case management framework to support families experiencing a range of complex challenges. Attain knowledge and understanding on how to support people with certain disabilities including mental illness. Learn how to support children and families who are experiencing domestic violence, drug abuse and severe financial stress.

Flexible Delivery
Our courses are delivered 100% online and have been designed to be delivered to those aligned with a workplace to enable easy completion of the practical tasks associated with some components of assessment.
Duration and Process
Duration of each course is determined using the Australian Qualifications Framework as a guide. Skill Set level courses have a 3 month expected duration. This duration may change dependent on the delivery methodology. Students may apply for an extension should they require additional time.
RPL & Credit Transfer
Recognition of prior learning is all about the skills and knowledge you’ve collected through work and life experiences and then transferring them to current training course requirements. Credit transfer also recognises previous formal learning (e.g. other VET qualifications). It uses the copy of the qualification, record of results (which includes details of the issuing RTO and the date issued), statement of attainment previously issued to the student for each unit of competency, or authenticated VET transcripts downloaded from the USI (Unique Student Identifier) platform. All courses can be completed using an assessment only pathway through RPL in Traxion if the candidate possesses sufficient skills and experience as determined by the assessor.
Course Costs
The CHCSS00073 Case Management Skill Set is currently being funded by the Queensland State Government’s Higher Level Skills for eligible participants. Eligible students must pay a Co-Contribution Fee.
For full eligibility information, terms and conditions and a breakdown of the fees applicable please click here.
Enrolment Conditions
Enrolments are processed upon receipt of a completed enrolment form. All policy information regarding conditions of enrolment, refunds and our guarantee to complete all training and assessment requirements once the enrolment has commenced, is contained in our Terms and Conditions.
For further information please refer to the Student Handbook.
Skill Set Requirements
This skill set has been endorsed by industry as suitable for individuals who:
- hold a qualification at Certificate III level or higher in community services or health or related field; or
- have skills equivalent to the qualification requirement validated through a recognition of prior learning process.
To enrol, you must be an Existing Worker in the Community Services and Health industry and already hold a Certificate III, or higher qualification.
Other Requirements
You must have access to a computer with internet and camera capabilities, MS Office, PDF reader software or a Tablet device with internet and camera capabilities, MS Office, PDF reader software, a scanner and printer.
We recommend you have language, literacy and numeracy skills sufficient to allow you to interpret documents and prepare written reports.
All students will be required to attend a scheduled online zoom workshop to complete their role play based assessments. Students will be given different dates to attend and are expected to attend in order to complete the skill set.
Unit Code | Unit Description |
---|---|
CHCCCS004 | Assess co-existing needs |
CHCCSM004 | Coordinate complex case requirements |
CHCCSM005 | Develop, facilitate and review all aspects of case management |
CHCCSM006 | Provide case management supervision |
Pathway Requirement
Students are required to follow Traxion Training’s Skillset Pathway. It is designed by industry professionals to help you further your skills.
The Skillset Pathway requires students to complete its pathway through the following order:
- CHCSS00090 Supporting Children and Families with Complex Needs
- CHCSS00073 Case Management Skill Set
- CHCSS00074 Child Protection
Proposed assessment methods
Case study analysis, simulated workplace projects, written assessments and role play tasks.