Contact Centres Pre-Employment Program


Traxion Training - recently delivered a pilot of the pre-employment program working in partnership with a National Contact Centre; a reputable Job Active provider and eighteen (18) suitably selected job seekers; we were able to provide some accredited training and additional advice for those wanting to work within this industry and see this as a future career path opportunity. Our request to the Job Active provider was to ensure all jobseekers put forward had a minimum of the following requirements: Medium-High level computer literacy; Engaging phone manner; Strong desire to learn new skills; Motivated to provide great customer service; Able to [...]